Refund Policy – Arabia Mart
At Arabia Mart, we strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we offer a straightforward refund policy to ensure a smooth shopping experience.
Refund Eligibility
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Items must be returned within 7 days of delivery.
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Products must be unused, unworn, and in their original packaging with all tags attached.
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A valid proof of purchase is required.
Non-Refundable Items
The following items are not eligible for refunds:
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Sale or clearance items (unless defective).
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Personalized or customized products.
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Gift cards.
Refund Process
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Request a Return – Submit a refund request, providing details about your order and reason for return.
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Return the Item – If approved, ship the product back in its original condition. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
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Approval & Processing – Once the returned item is received and inspected, the refund will be processed within 5-7 business days to the original payment method.
Exchanges
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Exchanges are available for defective or damaged items.
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Requests must be made within 7 days of receiving your order.
Late or Missing Refunds
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If you do not receive your refund within the expected timeframe, please check with your bank or payment provider, as processing times may vary.
We reserve the right to refuse a refund if the item does not meet our return conditions.